Warranty

2-Year Warranty

Store Name: HOMIRO
📧 Email: aureakiili2050@hotmail.com
📞 Phone: +1 469 559 4766
📍 Address: 87 Oxford Road, Garsington, Oxford, England, OX44 9AD, United Kingdom

1. Warranty Overview

All wheelchairs purchased from HOMIRO come with a 2-year limited warranty starting from the date of delivery. This warranty covers manufacturing defects in materials and workmanship under normal use.

2. What Is Covered

The warranty includes:

• Defects in the wheelchair frame
• Mechanical failures due to manufacturing defects
• Electrical component issues (for powered wheelchairs)

3. What Is Not Covered

The warranty does not cover:

• Damage caused by misuse, accidents, or improper handling
• Normal wear and tear (tires, cushions, brakes, batteries)
• Unauthorized repairs or modifications
• Damage caused by improper maintenance or storage

4. How to Make a Warranty Claim

To submit a warranty claim, please contact us with:

• Your order number or proof of purchase
• A detailed description of the issue
• Photos or videos showing the defect

Our team will review your request and provide instructions for the next steps.

5. Warranty Resolution

If your claim is approved, HOMIRO may:

• Repair the defective product
• Replace the wheelchair or faulty part
• Issue a partial or full refund depending on the case

6. Shipping Costs for Warranty Claims

• If the issue is covered under warranty, we will assist with return or replacement shipping costs
• If not covered, the customer is responsible for shipping fees

7. Contact Information

For warranty claims or questions, please contact us:

📧 Email: aureakiili2050@hotmail.com
📞 Phone: +1 469 559 4766
📍 Address: 87 Oxford Road, Garsington, Oxford, England, OX44 9AD, United Kingdom